Privacy Policy
Last Updated: July 20, 2025
1. Introduction
Ez Home Solutions LLC ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
2. Information We Collect
We collect:
- Personal information: Name, email, phone, address when you book services or contact us.
- Payment information: Processed securely via third-party providers.
- Usage data: IP address, browser type, pages visited via cookies and analytics tools.
- Service-related information: Details about the handyman services requested.
3. How We Use Your Information
We use your data to:
- Provide and improve our services.
- Process bookings and payments.
- Communicate with you about your services.
- Send marketing emails (with opt-out options).
- Analyze website usage for improvements.
4. Sharing Your Information
We share data with:
- Service providers (e.g., payment processors, analytics).
- Handymen assigned to your job (contact details only).
- Legal authorities if required by law.
We do not sell your personal information.
5. Data Security
We implement reasonable security measures to protect your data, but no method is 100% secure. We use encryption for sensitive information.
6. Cookies and Tracking
Our site uses cookies for functionality and analytics. You can manage cookies via your browser settings.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request data portability.
Contact us at ezhomesolutions@yahoo.com to exercise these rights.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy. Changes will be posted here with the updated date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at ezhomesolutions@yahoo.com or (540) 771-8919.
This policy complies with applicable privacy laws, including GDPR and CCPA where relevant.
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